SHIPPING POLICY

I. PRICING:

• Materials will be shipped at the prevailing price at the time of shipment.

II. FREIGHT CHARGES:

• All orders shipped from our warehouse will be freight collect unless the order reaches the prepaid point shown in chart above.
• Freight will be prepaid according to prepaid points (see chart above). Regional Supply reserves the right to select the carrier on all prepaid shipments.
• There will be a handling charge of $3.00 for UPS / $10.00 for freight applied to all orders
• Air shipments and orders requiring special handling will be shipped freight collect.
• Due to the extremely high shipping cost to value ratio, the following products will always be shipped freight collect:
  -Equipment -Sign Blanks -Styrofoam-MDO plywood -Foamcore -Metal Extrusion
  -Gatorfoam - Lamps -Fluted Polypro
• Hazardous materials are subject to special shipping requirements and incur extra charges.

III. DAMAGE CLAIMS:

• Materials shipped from our warehouse are considered to be the property of the consignee. The responsibility to file a claim belongs to the customer should damage occur. All shipments should be inspected immediately upon arrival, and notification of any damage made to the freight carrier.
• UPS will not insure any glass type products. Therefore, all glass products should be shipped by common carrier or at customer’s own risk.
• It is suggested that all UPS shipments with apparent damage be refused at time of delivery.
• Regional Supply is not responsible for any damage caused by the carrier.

IV. RETURN GOODS:

• All returned goods are subject to a 15% restock charge.
• All materials must be returned freight prepaid.
• All shipping charges will be deducted from credit if sent freight collect.
• Any material returned to our warehouse requires prior approval from our sales staff. Please call for an RMA (Return Material Authorization) Number prior to returning the material.
• No material will be accepted for return if:
    - it is a custom order, or custom size.
    - it is not in resalable condition.
    - it was purchased over 30 days from date of return.

V. C.O.D. SHIPMENTS:

• All C.O.D. shipments require payment by certified funds, cash or money order unless other arrangements have been made with our credit department.
• Any C.O.D. shipment refused by the customer will place the account on a cash in advance status.

VI. WARRANTY:

Regional Supply will replace any defective material only as warranteed by the manufacturer. Reimbursement of labor due to defective material will be granted only
upon receipt of credit for labor from manufacturer of the material involved.

VII. LIMITATION OF CLAIMS:

There are no warranties except that materials sold shall be merchantable quality and shall conform to manufacturers specifications. The BUYER assumes all risks whatsoever as to the result of the use of the materials purchased, whether used singly or in combination with other materials or substances. No claim by BUYER of any kind shall be greater in amount than the purchase price of the materials in respect to which damages are claimed. In addition, the SELLER shall have no liability whatsoever of incidental, indirect or consequential damages (including, but not limited to, damages for injuries to persons or
to property). Failure by BUYER to give SELLER written notice of claim within 30 days from date of delivery, from fixed for delivery, shall constitute a waiver by BUYER
of all claims in respect to such materials. Any action for breach of this contract (other than for nonpayment of the purchase price) must be commenced within one year after
the cause of action has occurred.

VIII. MINIMUM BILLING:

• All shipments and deliveries are subject to a $25.00 minimum billing.
• There is no minimum on Will Call orders.
  

PRODUCTS - Regional Supply maintains a complete stock of items in this catalog with the exception of equipment and items not normally used in everyday production.
Regional Supply strives to keep all items in stock, however there are times where demand and manufacturing shortages may delay material fulfillment, these situations are
beyond Regional Supply’s control and has no obligation to rush materials via air or priority services to fulfill back orders. Items listed in this catalog that are not normally
stocked by Regional Supply can be ordered from manufacturers stock on a special order basis.

CREDIT POLICY - Regional Supply provides credit terms based on approved credit application. We can recommend several leasing companies who can assist you in the finance of equipment.

TERMS OF SALE:

• A 1% discount will be offered on charges paid by the tenth of the following month. Checks must be in our office by the 20th for the discount to apply.
• All charges are due net by the end of the month following the month of purchase. For example, September charges are due by October 31. Accounts are past due thereafter.
• All charges remaining unpaid by the end of the 2nd month following the month of purchase (30 days past due) will be charged an interest and service charge of 1-1/2% (annual simple interest rate of 18%) and will be subject to withdrawal of credit privileges.
• If any charges remain unpaid by the 15th day of the 3rd month following the month of purchase (45 days past due), open account privileges will without exception will be withdrawn until the account is brought to a current status (45 days past due).
  NO EXCEPTION CAN BE MADE TO THIS POLICY.
• Any customer placed on C.O.D. status will, of course, be required to make satisfactory arrangements for payment of the old balance, as any account over 90 days past due will be placed for collection. We will be flexible in working out a note or other arrangements to clear the old balance.
• Extension of credit after current status has again been reached, will be subject to a 30 day grace period with review and approval by The Credit Manager.
• Unused Accounts: Any Account which becomes inactive for a period of one year will be deleted from our printouts and will require submission of a new credit application to have the account reinstated.
• Returned checks: All returned checks are subject to a $20.00 service charge.
• Regional Supply does not finance equipment with in-house credit, but can recommend several leasing companies that can assist with those needs. Our credit department periodically informs customers in a past due status of their standing in relation to the above credit policy.